Frequently Asked Questions about Garage Doors (FAQ)

At AAA Garage Door, we believe in helping our neighbors in Salt Lake City as well as the surrounding areas. As a local family business with roots going back to 1994, we’ve built our name on trust, quality, and unparalleled customer satisfaction. Our extensive experience has taught us a lot, and we’re excited to share that knowledge here. Dive into our FAQs to get answers directly from the experts who care about keeping your garage door running smoothly.

Troubleshooting & Common Issues

My garage door won't open or close. What should I check first?

Power supply (plugged in, breaker), remote/keypad batteries, safety sensor obstruction/alignment, manual lock engaged, emergency release cord.

Why is my garage door making strange noises (squeaking, grinding, banging)?

Lack of lubrication, worn rollers, loose hardware, misaligned tracks, broken spring (loud bang).

My garage door closes partially and then reopens. What's wrong?

Safety sensor issues (dirt, misalignment, obstruction), travel limits needing adjustment.

The garage door opener motor is running, but the door isn't moving. Why?

Emergency release disengaged, broken main gear/drive, broken spring (making the door too heavy).

My garage door remote isn't working.

Battery replacement, reprogramming, signal interference, range issues.

Why is my garage door moving unevenly or crooked?

Broken spring (often one side), bent tracks, worn rollers, cable issues.

What are the signs of a broken garage door spring?

Loud bang, door won’t open, door feels extremely heavy, visible gap in the spring, door closing too fast.

Repair & Maintenance

When should I call a professional for garage door repair?

Broken springs/cables (safety hazard), bent tracks, motor issues, anything beyond simple troubleshooting.

How often should I have my garage door serviced?

We recommended an annual professional inspection/tune-up.

What kind of maintenance can I do myself?

Visual inspection, lubricating moving parts (rollers, hinges, springs – with proper lubricant), cleaning tracks, testing safety features.

Can I replace a garage door spring myself?

We strongly advise against this due to high tension and safety risks, recommending professional service.

How do I test my garage door's safety reversal feature?

We recommend placing an object in the door’s path and checking if it reverses.

What types of garage door lubricants should I use?

We recommend silicone-based or lithium grease, specifically for garage doors.

New Installation & Replacement

How do I choose the right garage door for my home in Salt Lake City?

This is something we can review with you. The decision can be based on a variety of factors.

What's involved in a garage door installation?

Precise measurements and fitting, old door removal, track installation, panel assembly, opener installation, testing for smooth operation.

How long does a garage door installation take?

This can depend on a variety of factors but expect several hours in general.

Do I need a new garage door opener when I get a new door?

Newer garage door openers provide modern features for safety and convenience. While not required we can offer great options for your needs.

What is R-value, and why is it important for garage doors in Utah?

R-value (thermal resistance) is important for insulation, energy efficiency, and comfort, especially with Salt Lake City’s climate swings.

Garage Door Openers & Smart Technology

What are the benefits of a smart garage door opener?

Remote access/monitoring (via smartphone), scheduling, security alerts, integration with smart home systems. As technology improves so do smart opener features.

Can my existing garage door opener be made "smart"?

This depends on your particular garage door and its age and features.

What is the lifespan of a garage door opener?

As a general rule you can expect your garage door to last between 10-15 years. This is assuming your garage door is maintained and sees “standard” use.

General Information & Safety

How often should I replace my garage door springs?

The average lifespan of garage door springs is 7-10 years or 10,000 cycles. Again, this is dependent upon your maintenance schedule and overall use.

What are common garage door safety tips?

Some of the most basic tips are:

Don’t walk under a moving door.
Keep remotes away from children.
Regularly test safety features.
Know how to use the emergency release.

What areas do you serve outside of Salt Lake City?

We serve all of Salt Lake as well as Utah Valley. Give us a call if you want to know if we can serve your location

Are your technicians certified and insured?

Yes

View Our Services

Navigating garage door issues can be complex, but with AAA Garage Door, you’re never alone. Our decades of experience and commitment to the Salt Lake City community ensure that you receive not just answers, but solutions you can trust. Feel free to reach out to our team when you’re ready for the next step, big or small.

Paid Partners With

AAA Garage Door Inc. is committed to bringing you top-quality garage door solutions. That's why we proudly partner with and install LiftMaster and Martin Garage Doors.

LiftMaster: Renowned for reliable, high-tech openers with smartphone control and ultra-quiet operation.
Martin Garage Doors: Exceptional craftsmanship, diverse styles, and durable materials built for Utah's weather.

About Us

AAA Garage Door Inc. provides quality garage services to Salt Lake, UT residents. You can always turn to our repair and installation team for reliability, honesty, and craftsmanship. When your garage door won’t open and close anymore, you can count on AAA Garage Door Inc. to quickly and efficiently repair your door.

Contact Info

Phone Number:
801-550-0099

Email:
scott.aaagaragedoor@gmail.com

Coverage Area

Provo to Layton

License Number

380758-5501